@sfdaddy @whirr We're a little limited by how Mastodon works when it comes to search for these cases but we'll take a look and see what we can do. In the mean time any you come across please report them so the team can get on them ASAP :D

@alicejuliets Hey there Alice, the best email to contact us will always be listed at switter.at/about/more. Right now you can email us at support+switter@assemblyfour.com

Whoops! 😅 We accidentally broke listings yesterday when we upgraded Switter, but it's back up and running now! Welcome back, switter.at/listings

@Gongzero If you think you've come across a fake Tryst profile you should report it, as you would fake Switter accounts (also to app.tryst.link/support/new) so the Tryst team can check it out.

If you are seeing spam accounts on Switter you can report them. We are for all sex workers, though I doubt many office supply stores would fit into that description!

@Gongzero BBFS is definitely against the Tryst terms and advertising policy. If you are seeing providers advertising that the best thing to do is reach out to the Tryst team via app.tryst.link/support/new with details about the profile.

@FriskySatyr Listings is fixed now, it got broken in the upgrade!

@QueenChandrelle Ahhh I see! You'll need a crossposting app to do that (there's nothing native to Mastodon or Twitter), there are a bunch out there but I don't have one I can recommend unfortunately. Searching something like "Twitter to Mastodon cross post" should help you find something.

@QueenChandrelle there shouldn’t be any issue linking Twitter, what’s happening when you try? And can you clarify if you mean in a post or on your profile links?

@Gongzero @Snatchsingle We've got the mod team on it so if you come across fake profiles, report them so we can take a look!

@tantrictigress Hey Sahara! I can't see any issues with your account and we can see image posting is working fine for others, can you give it another go and let me know if you see any errors and what those errors say? I'd also suggest trying a different browser or app if you haven't already.

@pornographicus Hey there! The Switter account is a bot account, we don't actively monitor it like we do this one. If you have previously signed up we can't force release that email for you, you will need to delete the original account first.

Moderation helps us ensure Switter is an enjoyable place to be! We're here to help so you can reach out to us here with questions (DM or public message) as well as the report feature. Switter is a place for all sex workers and we want to support all of our users! (6/6)

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Switter is federated with other Mastodon instances. We can't control what those instances allow, however if you are seeing content from other instances that you are concerned about you can report it to us so we can at least prevent that content appearing in the Switter timelines. You can tell it is another instance because the username will show the domain name of the remote instance. (5/6)

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Like all users who aren't you or the sender, we can't see DMs that are sent to you, so if you are reporting something that has been DM'd to you make sure to include it in the report so we are able to see the content you are reporting. (4/6)

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If you or someone else is being harassed by another Switter user (or a user from another Mastodon instance) please include the relevant posts and let us know about the situation. We don't allow any A4 platform to be used to harass others but we can't take action if we don't know what the situation is. (3/6)

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Including context is super helpful. If you believe an account is fake, let us know why. If it is impersonating someone, let us know who. When you send us a report make sure you include the relevant posts by ticking the post so we know what you are reporting. (2/6)

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You may have already noticed, but we've got an actual, dedicated moderation team working on Switter now so we are able to respond to your reports much quicker than ever before! We're pretty excited and wanted to share a few tips on how to effectively report on Switter. (1/6)

Happy Thanksgiving to all our American friends! 🦃 We hope you have a great holiday period! If you have the ability to help your neighbours and friends we can recommend this list from our friends over at @tryst of organisations you can support this holiday season. tryst.link/blog/covid-19-suppo

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