Moderation helps us ensure Switter is an enjoyable place to be! We're here to help so you can reach out to us here with questions (DM or public message) as well as the report feature. Switter is a place for all sex workers and we want to support all of our users! (6/6)
Switter is federated with other Mastodon instances. We can't control what those instances allow, however if you are seeing content from other instances that you are concerned about you can report it to us so we can at least prevent that content appearing in the Switter timelines. You can tell it is another instance because the username will show the domain name of the remote instance. (5/6)
Like all users who aren't you or the sender, we can't see DMs that are sent to you, so if you are reporting something that has been DM'd to you make sure to include it in the report so we are able to see the content you are reporting. (4/6)
If you or someone else is being harassed by another Switter user (or a user from another Mastodon instance) please include the relevant posts and let us know about the situation. We don't allow any A4 platform to be used to harass others but we can't take action if we don't know what the situation is. (3/6)
Including context is super helpful. If you believe an account is fake, let us know why. If it is impersonating someone, let us know who. When you send us a report make sure you include the relevant posts by ticking the post so we know what you are reporting. (2/6)
Switter is undergoing maintenance tomorrow from 5:30pm PDT / 8:30pm PDT and should be finished by 11pm PDT / 2am EDT for a major upgrade.
We have a surprise for you clients 😉 In platform messaging and client accounts are now live in Beta! Check it out and let us know what you think! We'd love to hear from you https://tryst.link/
@priyarainelle Hey Priya! If you could shoot us an email via firstname.lastname@example.org I can look into this further for you
Hey folks, we had to upgrade the database server because of load but we ran into a few issues during the process and we'll be monitoring it closely over the next few hours.
If you haven't, you can follow our Twitter account which will post information about outages https://twitter.com/@SwitterSocial
The account in question is still there but in a suspended status as Mastodon's native suspension tools removes everything which we don't want as we want it for evidence.
We've been made aware of a specific account which has been suspended and we are submitting the data to the authorities.
The @switter account is not actively monitored due to the amount of mentions it receives.
We take this very seriously and are thankful for everyone who has reported this and for making our community a better place.
Everything has recovered, happy tooting 🐘
Switter is currently experiencing some issues, we’re having a gander into it and as always will keep you updated 💜
You can find us here https://twitter.com/SwitterSocial
This account is not monitored
Melbourne, AU 🇦🇺