This is a reminder that Switter is run in our spare time and it's pretty much close to impossible to actively monitor a social network of 150,000+ users to prevent bad actors.
The moderation tools Mastodon provides make it difficult and time consuming to deal with the amount of reports we get.
@j why not just use "lock account"?
@nightpool doesn’t that just prevent them from signing in?
@j sure. silencing would also work if you want to keep stuff around but not allow anyone else to see it
@nightpool Silencing only prevents it from showing up on public timelines right? The account still appears to be active otherwise which is also not what we want
@j silencing someone will prevent them from being seen by anyone who does not follow them (unless they're like, looking at the person's the profile page directly)
@nightpool the current problem is that people still think the account exists because it's linked and viewable, even while suspended or silenced
@j linked to what?
@nightpool mentioned in a toot
@j @nightpool I mean, it shouldn't really stop being a link at any point, but you might be behind the change where suspended accounts don't even open at all in web UI because they return 410?
@Gargron @nightpool yeah I'm about to make that change
@Gargron @nightpool okay, appears to be harder than I thought cause if a user has a mention from the suspended user, the suspended account data still shows up even the account API endpoint is returning 410
@j kind of worries me when I create an account and 1st thing I see is legal problems
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@j 4103769748
@j
Is there any update on the volunteer mods?
@Amorousangelica not yet, I just got back from a holiday, and mod tooling isn't there yet
@j Hopefully the ones in more recent versions are more useful. Sorry about the trouble 😦
@Gargron it's all good, mod tooling is hard! The main thing that would help a lot for us is a non-destructive mod tools so we can take on more moderators without the potential of data loss
@j Thank you @j ! You and your team perform what I think is a mostly thankless service keeping this community running! I, for one, applaud all that you all do!!
👍 👏 🙏 🤘 #switter #community
@j Don't blame yourself. My grandmother once said that there was no such thing as an orchard with no bad apples.
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@j who would be the best point of contact for business related inquiries?
@j yeah you can. www.recognant.com does sesta fosta monitoring. We handle almost a million posts a day currently. More info at www.SEST-FOSTA.com
@j I spelled the url wrong.. www.sesta-fosta.com
@j (484) 372-7005
The account in question is still there but in a suspended status as Mastodon's native suspension tools removes everything which we don't want as we want it for evidence.