This is a reminder that Switter is run in our spare time and it's pretty much close to impossible to actively monitor a social network of 150,000+ users to prevent bad actors.
The moderation tools Mastodon provides make it difficult and time consuming to deal with the amount of reports we get.
The account in question is still there but in a suspended status as Mastodon's native suspension tools removes everything which we don't want as we want it for evidence.
@j why not just use "lock account"?
@nightpool doesn’t that just prevent them from signing in?
@j sure. silencing would also work if you want to keep stuff around but not allow anyone else to see it
@nightpool Silencing only prevents it from showing up on public timelines right? The account still appears to be active otherwise which is also not what we want
@j silencing someone will prevent them from being seen by anyone who does not follow them (unless they're like, looking at the person's the profile page directly)
@nightpool the current problem is that people still think the account exists because it's linked and viewable, even while suspended or silenced
@j linked to what?
@nightpool mentioned in a toot
@j kind of worries me when I create an account and 1st thing I see is legal problems
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Is there any update on the volunteer mods?
@Amorousangelica not yet, I just got back from a holiday, and mod tooling isn't there yet
@j Hopefully the ones in more recent versions are more useful. Sorry about the trouble 😦
@Gargron it's all good, mod tooling is hard! The main thing that would help a lot for us is a non-destructive mod tools so we can take on more moderators without the potential of data loss
@j Don't blame yourself. My grandmother once said that there was no such thing as an orchard with no bad apples.
@j who would be the best point of contact for business related inquiries?
@j yeah you can. www.recognant.com does sesta fosta monitoring. We handle almost a million posts a day currently. More info at www.SEST-FOSTA.com
@j I spelled the url wrong.. www.sesta-fosta.com
@j (484) 372-7005
@j Is there any feature you can think of that might help? I'm a developer and I've been trying to think of a new feature Mastodon could use. You can DM me if you think I might be of help.